The following resources and links are available as a support to the training undertaken with Ray Handley through the NSW Department of Education and Communities. While some materials come from the Crisis Prevention Institute (CPI) and directly relate to the units covered within the Introductory training course in Non-violent Crisis Intervention (NCI), other resources have been produced to complement this training.
Additional handouts
and resources
For more information go to the CPI website

A quick summary of the key strategies for minimising and defusing a crisis situation

An overview for organising a school
or classroom into a caring and safe learning environment

An outline of the five steps or stages in setting a clear and effective limit
This model looks at the triggers and scripts we can follow to help remain rationally detached.
A presentation of the Crisis Development Model
describing the key stages and interventions
effective in managing a crisis
Postvention tool for helping students understand the stages they go through during a crisis
Haim Ginott on
setting limits
Warm and firm

Using I-messages

Reviewing a crisis situation - part of the debriefing and postvention process of crisis intervention

fillable pdf version


Ned Flangers demonstrating
empathic listening skills

Ray explaining these skills
   
Link to CPI website